Creating and Operating a Family Assistance Center - A Toolkit for Public Health

SUPPORTING FAMILIES DURING TIMES OF CRISIS

Develop Your Concept of Operations

FAC operations have many components. The nature of the services provided, the needs of the families, and the resources available will all change over time during different stages of the response. Throughout an incident, flexibility is key.

The following sections break down major aspects of FAC operations and provide tips and tools to help you develop your plan. These are intended to help give you a baseline from which to build your FAC operations.