CBO Emergency Plan Training & Technical Assistance

For many residents, CBOs are often a more trusted resource for information than government organizations. When it comes to emergency preparedness and response, CBOs have differing levels of experience meeting their clients’ needs.

To address this, Public Health – Seattle & King County provided a unique training, Katrina’s Lesson, that would engage both traditional emergency responders (e.g. police, fire, emergency managers) and CBO’s, Katrina’s Lesson provided a foundation of information for CBOs, an opportunity for mutual learning about emergency preparedness and response to meet the needs of vulnerable residents and set the stage for a new way to approach community partnership building.

In addition, Public Health – Seattle & King County established training and technical assistance mini-grant opportunities were to help build CBO capacity to respond, maintain connection to Public Health and ultimately best serve populations in need.

Use the training Tools & Samples to serve as a resource as you think about and begin to host trainings for non-profit human service organizations in your community:


  • Business continuity planning

  • Addressing personal preparedness

  • Identification of critical agency functions

  • Assessing agency needs while accounting for capacity and resource limitations

  • Providing tools and tips on hazard mitigation

  • Purchasing supplies for emergency kits

  • Introducing the Incident Command System (ICS) and management by objectives

  • Opportunities to engage with similar service organizations

Standards and Indicators for Emergency Preparedness and Response

The Standards and Indicators for Emergency Preparedness and Response are a planning tool for community based organizations to assist in the development of their emergency preparedness programs and activities. Achievement of the standards and indicators is a long-term process for most agencies. The standards and indicators offer a continuum for agency preparedness that will not likely apply to every agency. Agencies will need to prioritize their plans based on the population served, identified essential services and existing capacity. The standards and indicators offer measurable indicators which are important for emergency responders and communities to evaluate the status of their capacity and capability to respond in an emergency.


The twelve standards that a community agency should work towards to become more prepared and resilient in the event of an emergency or disaster are outlined here with tools and resources to support community agencies in completing the standards.

Emergency Preparedness Training Agenda

Developing an Agency Emergency Plan

Agency Emergency Plan Checklist

Agency Emergency Plan Scavenger Hunt Activity

Phone Tree Template

Training Evaluation Template

Summary of Training Results