User Guide

Goals and Objectives


The goal of this web-based toolkit is to provide tools and information to support local health departments (LHD) in working collaboratively with community partners to connect and communicate so that no one group is disproportionately affected in an emergency.


The objectives of this toolkit are to help local health departments:


  • Incorporate vulnerable and at-risk populations in all aspects of emergency planning

  • Increase your knowledge of how to build relationships with non-traditional partners including those who serve vulnerable populations

  • Increase your understanding of the methods to engage the community around emergency preparedness issues

  • Increase your awareness of the need to effectively and accurately translate materials


Getting Started


This Toolkit explores an approach to help serve those residents whose needs may be overlooked during an emergency event.

It should be used as a guide for public health departments, other first responders, government, and community based organizations as they plan for addressing the needs of an entire community. Based upon work and concepts developed by Public Health – Seattle & King County, the purpose of this toolkit is to provide tools and information that will help you save time and resources when engaging in your vulnerable populations planning efforts.

Each section in this toolkit is supplemented with links to helpful resources – blank templates, completed samples, and additional background materials. The five sections can be completed without these additional resources, but they are provided with the intent of helping agencies save time and serve to further clarify the strategies in this toolkit. Links can also assist planners who wish to delve deeper into vulnerable populations planning.

This Toolkit also features the work of other leading health departments and experts in the field of vulnerable populations, including the Advanced Practice Center partners. We look forward to adding additional stories, resources, content and tools as they become available.

Please Contact Us with additional vulnerable population resources, information or suggestions for improving the site.

*Last updated 2012