Creating and Operating a Family Assistance Center - A Toolkit for Public Health


Training Resources

Responding to a mass-casualty or mass-fatality incident is not something most communities have experience with. These incidents are highly complex, stress-inducing, and can take an emotional toll on all involved. Training is one of the most important steps agencies can take to prepare their organizations and their staff. This is especially important for staff who have been identified to serve in leadership roles.

The following are a list of trainings that Public Health and partner agency staff have participated in:

Transportation Disaster Assistance- Family Assistance: NTSB Training Center

Advanced Skills in Disaster Family Assistance: NTSB Training Center

G386: Mass Fatalities Incident Course: FEMA Emergency Management Institute

Mass Fatalities Incident Response Planning Course: National Mass Fatalities Institute

Disaster Behavioral Health: A Critical Response (2007), Jack Herrmann, MSED, NCC, LMHC

Psychological First Aid Competencies for Public Health Workers, Johns Hopkins Bloomberg School of Public Health

In addition to the courses above, all FAC staff, volunteers, and responders should complete the standard ICS course series, available through FEMA at Recommended courses include:

  • IS 100
  • IS 200
  • IS 700
  • IS 800b
  • IS 808
  • IS 300 and 400 are recommended for staff who will perform in leadership positions